Canadian Broadcast Standards Council
Conseil canadien des normes de la radiotélévision
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Making a Complaint
Your Concerns Are Important
If you see or hear something that concerns you, this is what you should do:
1. Write down the following information.
- the name, date and time of the program
- the name or call letters of the broadcaster
- a short summary of what concerned you
2. Let us know.
Send us the details within 28 days of the date of broadcast. We will investigate your complaint further.
The Complaint Form found on our website makes it easy for you to submit your complaint.
The CBSC's offices are in Ottawa. You can write to us at our address. You can also send in your complaint via fax or email.
We will serve you in English or French. See the Other Languages section for services offered in additional languages to English and French.
For more information concerning the Complaints Process, see the related Making a complaint FAQs section.